‘The staff were lovely but their hands are tied’: man on long waits at York A&E August 10, 2024 News by Leave a Comment on ‘The staff were lovely but their hands are tied’: man on long waits at York A&E A man whose wife waited about 11 hours to see a doctor at York Hospital’s accident and emergency department praised its staff but said “their hands are tied” as they face external factors putting pressure on the NHS.